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Help Center

Getting Started
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How can I get started with Coinbits?
What is Coinbits?
What are the Know Your Customer (KYC) requirements?
Setting up your Coinbits account
What insurance does Prime Trust offer?
How to buy bitcoin on Coinbits
How to link a new bank account to Coinbits
Features
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Send Bitcoin
Self Custody
Cash Out
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Fees
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What are your fees?
Security & Privacy
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Where is my bitcoin held?
How to use two-step authentication
What if I no longer have my two-factor authentication device?
How do you protect my personal information?
What should I do if I think my security might have been compromised?
Why you should copy and paste your bitcoin address
Common Questions
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Why do you only offer bitcoin, and not other cryptocurrencies?
Can I change the email address associated with my account?
Where does Coinbits get bitcoin?
What is dollar-cost averaging?
Why do people use dollar-cost averaging?
How can I delete my account?
Do you have a mobile app?
How can I add a beneficiary to my Coinbits account?
Can Coinbits help with my taxes?
Where can I find my transaction history?
Do you have a referral program?
What is Coinbits Reserve?
How can I update my personal information?
How does Coinbits handle tax reporting?

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How can we help? 

If you need assistance with Coinbits, we hope you find answers in our Help Center.

If you're looking to learn about bitcoin in general, check out our blog or our Twitter account.

Still need help? Contact us.

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Coinbits Inc.
344 Grove St
Unit 854
Jersey City, NJ 07302

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Disclosures: All investing involves risk. Past performance does not guarantee or indicate future results.  Please consider, among other important factors, your investment objectives, risk tolerance and Coinbits pricing before investing.  Coinbits does not provide investment, tax, or legal advice, and you are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you based on your personal investment objectives, financial circumstances and risk tolerance. Coinbits may provide educational information about Bitcoin and other digital assets in order to assist its users in learning more about the various digital assets. Information may include, but is not limited to, blog posts, articles, or videos. The information provided on the Coinbits website does not constitute investment advice, financial advice, trading advice, or any other sort of advice, and you should not treat any of the website's content as such. Coinbits does not recommend that any digital asset should be bought, sold, or held by you. Coinbits will not be held responsible for the decisions you make to buy, sell, or hold digital assets based on the information provided by Coinbits.